Certified Civil®, an Initiative of The Worldwide Civility Council

The Worldwide Civility Council is a 501(c)3 Non-Profit organization dedicated to help people understand the importance of, and how to achieve and maintain, a standard of civility in their various roles and organizations.
Get Certified

Why Get Certified?

You and your team work hard to earn the trust and confidence of each new customer, client or supporter. You spend valuable time, money and resources to gain their confidence. All of this can be undone by a single act or statement of incivility.

Earning the Certified Civil® Designation Will:

Build Trust & Credibility

The rigorous certification process will demonstrate credibility, which leads to confidence and trust when working with your organization.

Build a Healthier Organization

When your organization embraces civility standards and builds a culture of treating people with dignity and respect, a more positive culture is fostered. This improves profitability, efficiency and employee retention, and enhances your reputation. 

Establish Civility Guidelines

Help establish internal guidelines and expectations for how to maintain civility within your organization, safeguarding your reputation when conflicts arise. 

Small Business

Small Business Certification looks at Owner-operated businesses and the environment and reputation that firm has created.

Media Business

Media Certification looks at both corporate and individually-produced media outlets whose business is serving an audience.

Enterprise

Enterprise Certification examines the culture, service and partnerships of corporate entities.

The Certification Pledge

Advocate for Dignity

Provide and maintain an atmosphere of dignity and respect in dealings with others.

Listen to Understand

Listen to understand and create an environment where constructive dialogues are possible.

Speak Respectfully

Commit as an organization to speak to all people in a manner that reflects respect and civility.

Publish Civil Content

Ensure that all posted/published content is in keeping with the defined civility standards.

Promote Certified Civil

Display your Certified Civil logo and certification, and promote Certified Civil™ as a respected authority on civility.

Maintain Certification

Renew your certification every other year. If a Civility Concern is lodged, you will receive notification and have an opportunity to correct it.

Displaying the Seal:

When you proudly display the Certified Civil logo, consumers will have confidence that their relationship with your organization will be civil and respectful. In this way, you demonstrate a commitment to change current norms, which are too often infected with hostility and a lack of consideration, to an atmosphere that encourages mutual respect and cooperation, rooted in civility.
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Sister Organizations

Under the Worldwide Civility Council

URGENCY OF CIVILITY© CONFERENCE

To be held in Washington, D.C.
(May 22-24, 2023)

MASONIC FAMILY CIVILITY PROJECT

An international effort by Freemasons to promote Civility.

CIVILITY SCORECARD

An initiative using machine learning to evaluate the civility of speech.